In 1995, the university of pennsylvania took initiatives to broadly introduce the concept quality of work life to enhance faculty and staff opportunities for a constructive, productive, and positive work experience. What is the impact of job satisfaction on quality of work life of college teacher. Quality of work life programmes has two objectives. Pdf a high quality of work life qwl is essential for organizations to continue to attract. Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject. While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of. Job satisfaction and quality of work life a case study of. Ever since the concept of quality of work life qwl was first used over 30 years ago, a range of definitions and theoretical.
Questionnaires were administered to 429 wh itecollar wo rkers employed at five public service. Quality of working life is a term that had been used to describe the broader jobrelated experience an individual has. Almarshad college of business administration, northern borders university, saudi arabia abstract new strategies for attracting and retaining skilled workforce require organizations better evaluate quality of work life qwl of their. Motivation and quality of work life among secondary school.
Quality of working life, an employee is said to be satisfied if he has quality life with better standard of living, better lifestyle and good work life balance. A measurement scale for evaluating quality of work life. Introduction this chapter details the origin and development of the concept of quality of work life, various theories, models and frameworks published by various authors, and its relevance to the current study. During the past few years researchers focused on qwl more from the perspective of the employees and fulfilment of their needs rather than focussing on the differentiated work culture. Quality of work life qwl is a relatively new concept which is defined as the overall quality. The project has been undertaken in leo pole apparels at coimbatore. Introduction hotel industry is known for its lengthy occupancies and long working hours.
To examine the association between the performance and their satisfaction in a given quality. Quality of worklife abstract the project aims to study the concept quality of worklife and the role it plays in enhancing the productivity and performance in an organization. This definition frequently argues that a high quality of work life exists when democratic management practices are used, employees jobs are enriched, employees are treated with dignity and safe working conditions exist. Quality of work life is an attempt to restructure multiple dimensions of the organization and to institute a mechanism which introduces and sustains changes over time. Quality of work life has always gained attention of the researchers all time, as both the words quality and worklife are necessary in the world and share a greater value to the institution. Quality of worklife qwl has strong theoretical underpinnings that can be traced back to sociotechnical systems theory. Perceptions of the quality of work life in primary schools in. It takes into consideration the sociopsychological needs of the employees. Quality assurance and quality control are two very closely related concepts and because of that close relationship they are often confused and one is inappropriately used as a substitute for the other. Quality of work life and employee satisfaction at max new york life insurance company is. Also this chapter explains the various studies carried out in. Dissatisfaction with working life affects the workers some time or another, regardless of position or status. The frustration, boredom and anger common to employees. Quality of worklife questionnaire doc download citehr.
A large number of publications by various authors reflect the interest in this grey area. It also aims at understanding a wide range of welfare activities to be undertaken in order to improve quality. Quality of work life was the concept which gained much acceptance in nursing. Walton explains quality of work life in terms of eight broad conditions of employee that constitute desirable quality of work life. Quality of work life australian journal of business and. East west university ewu, bd abstract quality of work life is a critical concept with having lots of importance in employees life. In any organization an employee has to adhere to the given quality of work life and play pre. Extent to which employees can enhance their personal lives through their work environment and experiences. Project report on quality of worklife pdf this project report may help you. The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society. They make it clear that this is an aspect they value in others, too.
Quality of work life deals with various aspects of work environment, which. Creating and maintaining a healthy workplace requires a supportive culture that clearly values employees and is trustbased. Qwl quality of work life abstract the project aims to. The changing workforce of knowledge workers expects more than just money from their work life. Individuals establish a pattern for their personal life. A study on quality of work life among employees semantic scholar. Quality of work life is an important factor that affects motivation at work ghosh, 1992. Suggestions for improvement of quality of work life of hotel employees have been incorporated in the paper.
This study is made attempt to analyses the quality of work life among employees. This study set out to investigate the relationship between quality of work life and teacher motivation among 160 secondary school english as a foreign language efl teachers in tehran, iran. Quality of work life qwl definition, nature, scope and. To find out the relationship between personal variables and factors affecting quality of work life. A study on quality of work life among employees open. Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. Quality of work life and organizational performance.
Numerous studies have been done to measure the quality of work life among nurses. Worklife balance, work stress, worklife conflict, career growth, turnover, absenteeism, worklife policies. Empirical evidence from dhaka export processing zone. This survey has a series of questions that relate to your experiences as a working member of your organization. Employees, it sector, organization, quality of work life i. This was one of the initial attempts to define and measure the quality of work life and to formulate a coherent theory and practice on how to create the conditions for a more humane work life davis and cherns, 1975. Quality of work life movement initially a loosely organized network of a few dozen academics in the early 1970s, the qwl movement had grown by the 1980s into an international grouping of trade union officials, personal managers and social scientist generally. Managing work life balance a valuable quality of leadership is the ability to balance work and life. Organizations are continuously looking for new ways of doing. Quality of work life qwl is defined as the extent to which an. In recent years the quality of work life qwl has become an important tool. Quality of work life indicates a proper balance both in work and personal.
There is a consensus in the evidence literature on the importance of quality of work life qwl as it is a prerequisite to increase employees productivity and wellbeing 2, 1, 11. Those who enjoy their careers are said to have a high. The term quality of work life qwl aims at changing the entire organizational climate by humanizing work, individualizing organizations and changing the structural and managerial systems. It is identify the quality of work life in leopole apparels for. Quality of work life, job performance, employee satisfaction, job security. Quality of worklife questionnaire doc download please login cite. Wpshc has implemented a quality of worklife program that supports a healthy work environment for all of our employees, physicians and volunteers. Introduction quality of work life is the existence of a certain set of organizational condition or practices. Quality of work life meaning, definition, principles. The relationship between quality of work life and job. Introduction the quality of work life qwl has assumed increasingly. The quality of work life qwl is getting greater proportions, due to advances of studies on the subject, which was retaken in 1974 due to the global.
Quality of work life and organizational performance ilo. In a research report 2010 it is stated that the quality of work life had an effect on employees life and working environment. Please read each statement carefully and decide how much you agree or disagree with it. These attitudes and behaviors affect costs, productivity, profits and hence the market value of the firm stock. The basic objectives of quality circles are to develop and utilize human resources effectively, to develop quality products, improve the quality of work life and sharpen and utilize an individuals creative abilities.
Indeed, quality of work affects the quality of life in families and communities, as well as the economic vitality of the nation. It comprises of all the collective feelings, which reside in the mind of the employee,while he works in the organization,he is in the office or away from it. Relationship between quality of work life and work alienation. This project related to quality of work life of an employee pdf download. Pdf study of quality of work life qwl researchgate.
Quality of work life efforts are systematic efforts made by an organisation to give its employees a greater opportunity to affect the way in which they do their jobs and the contributions they make to the overall effectiveness of their organisation. Objectives, areas of qwl the term quality of work life has appeared in research journal and press in usa only in 1970s. On the other hand, quality of worklife, and in particular quality of nursing worklife, as the variable of interest does not suffer from the weaknesses in job satisfaction research in job satisfaction research. A high quality of work life qwl is essential for organizations to continue to attract and retain employees. According to 14, this concept, as a whole, points to the quality of the relationship between the employees and the work conditions and it aims to. Although, quality of work life qwl and quality of life qol has attracted the interest of practitioners and academic researchers alike, yet, the link of qwl and qol with happiness remains under investigated, in particular, for the millennial. Quality of work life to enhance faculty and staff opportunities for a constructive, productive, and positive work experience. The quality of work life or job quality is constituted by the set of work features which. In this paper studies the quality of work life among private hospital nurses. To identify various factors affecting quality of work life of the employees in information technology companies. The data were collected in the month of jan 2014 feb 2014 scope of the study. Those who enjoy their careers are said to have a high quality of work life, while those who are unhappy or whose needs are otherwise unfilled are said to have a low quality of work life. Quality of work life programs has become important in the workplace for the following reasons.
There are different steps involved in the development of quality. The concept of work life balance the term work life balance work life balance was coined in 1986 in. Conceptualization and empirical validation sultan o. This case describes the beginning of a quality of work life project in which. Quality of work life refers to the level of happiness or dissatisfaction with ones career. Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz and those outside of epz. Introduction quality of work life is becoming an increasingly popular concept in recent times.
To know the level of job satisfaction and quality of work life among women teachers in colleges. Quality of work life provided a verity of definitions and predictors that influence the quality of work life among nurses. Quality of work life is the quality of the content of relationship between employees and their total working environment with. The current study was carried out aimed to determine the relationship between quality of work life and job satisfaction in faculty members.
Work life doesnt merely means the facility provided to the employees during office hours. The results found that career development was related to quality of work life o f emp loyee. Impact of quality of work life on employee satisfaction in. Qwl is a comprehensive program designated to improve employee satisfaction.
It seeks to create such a culture of work commitment in the organizations which will ensure higher productivity and greater job. The rapidly changing health care environment has had an impact on the nursing work environment, workload and quality of nursing work life. The quality of work life qwl has assumed increasingly interest and importance in all the countries of the world. Labour considered as an important factor of production compared to the other factors of production such as land and capital drucker, 1993. Quality of work life is one of the most important factors for human motivating and improving of job satisfaction. In order to improve quality of work life, various coping techniques have been suggested to upgrade the employees attitude towards their job and the working environment in the organization.
Quality of work life and organizational performance mdpi. Quality of employees worklife with special reference to air. Pose of the present study, the questionnaire was contex. A study on quality of work life with special reference to leo pole apparels at coimbatore. The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment surveys and to establish benchmarks for future surveys. In the global competitive era quality of work life of employees is important to attract and retain skilled and talented employees. A study on quality of work life among employees open access. Ananalysis on employees of private limited companies in bangladesh by mohammad baitul islam. It is believed that they have a positive correlation but at times they are questioned because many factors affect their correlativity. The quality of work life refers to all the organizational inputs that aim at the employees satisfaction and enhancing organizational effectiveness.
They join organizations in their capacities to satisfy their economic, social and psychological needs. Quality of work life programs has become important in the. Quality of work life is the existence of a certain set of. It basically talks about the methods in which an organisation can ensure the holistic wellbeing of an employee instead of just focusing on workrelated aspects. Motivation and quality of work life among secondary school efl teachers sasan baleghizadeh yahya gordani shahid beheshti university, g. The concept of quality of work life was first defined by 14 at the end of the 1960s to draw attention to the lack of quality of work life which was then the dominant theme at the workplace. The manufacturing systems are changed by the introduction of new machines and. Productivity and performance of an organization have a very strong relationship with quality of employee work life. Quality of work life a multifaceted concept it means having a workenvironment where an employees activities become more important by implementing procedures or policies that make the work less routine and more rewarding for the employee there exists a relationship between q. Some of the principles of quality of work life, formulated by hartick and maccoby, are. A study on quality of work life among employees in it sector. Project report on work life balance of employees figure 1 work life balance balancing 5 things in wlb figure 2 work life balance family successful parenting, the culture of care and selflessness that are part of family life, requires energy, time, patience and a tolerance for mess and confusion a tall order when the working day has proved.
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